Title Administrative Assistant

A premier title research firm dedicated to providing comprehensive and accurate title services, committed to excellence and client satisfaction, is looking for a versatile and dynamic individual to join their team.
Job Summary: The company is seeking a proactive and detail-oriented professional to fulfill a multifaceted role that combines executive assistance, legal support, and client services. The ideal candidate will be adept at managing executive-level tasks, delivering exceptional client service, and supporting multiple roles within the production team.
Key Responsibilities:
Executive Assistant Duties:

• Provide high-level administrative support to the executive team.
• Manage and prioritize incoming communications and requests.
• Enter orders and maintain client files, records, and documents ensuring accurate data entry.
• Handle confidential information with discretion and integrity.
• Research real property records, court filings, appraisal district records, and other public record databases.
• Communicate verbally with clients with the ability to handle sensitive information and resolve client issues effectively.
• Field incoming phone calls directing inquiries to the appropriate team member or addressing them directly.

Client Services:

• Manage client accounts, including onboarding, updates, and ongoing communication.
• Provide clients with accurate and timely information regarding title research services and deliverables.
• Ensure a high level of client satisfaction by anticipating needs and exceeding expectations.
• Gather client feedback and work with the team to implement improvements based on client needs.

Qualifications:

• Proven experience in an executive assistant, legal assistant, or client services role, preferably within a title research or legal environment.
• Strong understanding of elements within and functions of a title search report.
• Excellent organizational and time-management skills with the ability to handle multiple tasks and prioritize effectively.
• Exceptional communication and interpersonal skills, with a client-focused approach.
• Strong understanding of legal terminology, documentation, and processes.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and familiarity with legal/property records research.
• High level of professionalism, attention to detail, and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.

Education and Experience:

• Associate's degree or equivalent experience in a related field; bachelor’s degree preferred.
• Relevant certifications (e.g., Legal Assistant Certification) are a plus.
• Minimum of 2-4 years of experience in a similar role within legal or financial industry.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Retirement plan with company match.
• Paid time off and holidays.
• Professional development opportunities.

Job Type: Full-time

Schedule:

• Day shift

Work Location: In person