What are the responsibilities and job description for the Desktop Support IV position at AI SPINS INC?
Top Required Skills & Years of Experience:
- Level 3 support and maintenance of workstation software and hardware (5 years or more required)
- Support and maintenance of Operating Systems for user workstations (5 years or more required)
- Peripheral device support (printers/scanner/etc) and maintenance (2-5 years or more preferred)
- Incident and Service Request Management (5 years or more preferred)
- Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred)
- Strong written and oral customer support correspondence experience (5 years or more required)
Nice to Have Skills:
- Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.)
- Patch Management
- Imaging experience using management tool (SCCM, Ivanti, etc.)
- Learning management system (LMS) support experience
- Google Workspace experience
- Microsoft's Group Policy Object (GPO) experience
Job Type: Contract
Pay: $27.00 - $33.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Madison, WI 53703 (Required)
Work Location: In person
Salary : $27 - $33
