What are the responsibilities and job description for the Help Desk Support position at AI SPINS INC?
rotating bi-weekly:-
Onboarding will be on-site first 2-3 weeks. Candidates must be willing to work one week on site and one week remote, rotating.
Top Skills & Years of Experience: Windows 11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years experience.
Nice to Have: Cherwell Ticketing, Scripting, and automation, Microsoft Teams, Intune, Microsoft End Point Configuration Manager
Help desk capabilities with 2-5 years of experience in HelpDesk environment. Candidate relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Well-versed with software deployments, installations and in a variety of the HelpDesk concepts, practices, and procedures. Provides a limited degree of work guidance and leadership to other personnel. A wide degree of creativity and latitude is expected. Excellent customer service skills required.
Job Type: Contract
Pay: $23.00 per hour
Expected hours: 40 per week
Compensation Package:
- Hourly pay
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Madison, WI 53703 (Required)
Work Location: Hybrid remote in Madison, WI 53703
Salary : $23
