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Courtyard Grand Junction - Front Desk Agent

Aimbridge Hospitality
Aimbridge Hospitality Salary
Grand Junction, CO Part Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/2/2025
Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

  • Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
  • Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
  • Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
  • Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
  • Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:

Located in the heart of Colorado Wine Country, Courtyard Grand Junction hotel is just ten minutes from downtown Grand Junction and features brand-new rooms and suites. Every room is equipped with free WiFi and a convenient mini-fridge. Guests can sit back and relax on a comfy pullout sofa in front of a flat-screen TV with premium cable. Select rooms even have views of the Rocky Mountains! Unmatched by other Grand Junction hotels, we offer an onsite Bistro serving healthy breakfast items, Starbucks coffee and a delicious dinner menu with full bar. With an interactive GoBoard®, free property-wide WiFi and free shuttle service within a 5-mile radius, business travelers can get work done anywhere. Travelers can enjoy various Grand Junction activities such as the Colorado Wine Fest, the NJCAA Baseball Junior College World Series and Grand Junction Rockies.

Application deadline for Colorado positions: 4/30/25

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