What are the responsibilities and job description for the SpringHill Suites Waco - Complimentary AM Attendant position at Aimbridge Hospitality?
Join Our Team as a Complimentary AM Attendant!
About Us
The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.
KEY SKILLS/RESPONSIBILITIES
- Guest Service & Hospitality: Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
- Food & Beverage Preparation: Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
- Efficiency & Organization: Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
- Problem Solving: Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
- Teamwork & Collaboration: Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
- Cash Handling & POS Transactions: Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
- Physical Stamina: Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.
EDUCATION & EXPERIENCE
- High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Guest can settle into the comforts of SpringHill Suites Waco while exploring or conducting business in Central Texas. Conveniently located near Providence Health Center Hospital, our hotel provides easy access to popular attractions such as Magnolia Market at the Silos and Baylor University. Before discovering the excitement nearby or attending a football game at McLane Stadium. Guest can take a moment to complete any lingering work tasks. Using their suite's work desk and free high-speed Wi-Fi. Guest can relax in our suite's living area afterwards while browsing the premium cable and movie options offered on our flat-panel TVs. In the morning, stop by our free breakfast buffet for some delicious hearty and healthy options such as waffles, eggs, pastries and fresh fruit. Guest can work up a sweat using the equipment found at our fitness center, open 24 hours for their convenience. No matter what brings travelers in to town, they can enjoy the sweet life at SpringHill Suites Waco Woodway.
Application deadline for Colorado positions:
