What are the responsibilities and job description for the Application Engineer position at Aimic Inc?
Responsibilities :
- Deliver Exceptional Technical Support : Respond to customer inquiries and resolve issues related to AI in-memory computing products, Instinct Software, and SDKs.
- Facilitate Software Integration : Collaborate with customers to integrate software and SDKs into their applications, ensuring optimal performance and functionality.
- Troubleshoot and Resolve Issues : Identify technical challenges, provide effective solutions, and ensure customer satisfaction.
- Develop and Maintain Documentation : Create user guides, FAQs, and other technical resources to support product usage.
- Serve as a Liaison to Product Teams : Communicate customer feedback, feature requests, and improvement suggestions to development teams.
- Stay Informed and Up-to-Date : Maintain deep knowledge of AI in-memory computing solutions, including product updates and industry trends.
Requirements :
