Demo

Medical Admin Clerk

AIMS LOCUM TENENS LLC
Goodfellow AFB, TX Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 3/22/2025
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Location: Ross Clinic, Goodfellow Air Force Base, Texas

Background/Experience:

  • High school diploma or General Educational Development (GED) equivalency. Knowledge of medical terminology desired.
  • Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR) certification.
  • Must pass Sanctions Checks for TRICARE and Office of Inspector General (checks submitted by company/clerk).
  • Minimum of 6 months of customer service experience and medical administration in an office setting.
  • Proficiency as a fully qualified typist with a minimum typing speed of 50 WPM.
  • Familiarity with general medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • Possesses general office administrative and clerical skills to perform receptionist duties and answer telephones effectively.
  • Ability to communicate effectively, both orally and in writing.

Work Environment/Physical Requirements:

  • This role may involve walking, standing, sitting, or bending as needed.
  • The clerk must be capable of carrying 25-50 pounds and reaching high shelving units with the assistance of step ladders, when necessary, for retrieving and filing records.
  • Business casual attire is preferred while working in the Military Treatment Facility.

Position Description:
The Medical Administration Clerk (5.1.14) is responsible for various administrative tasks in a healthcare setting at Ross Clinic, Goodfellow Air Force Base, Texas. The key responsibilities include:

  • Greets patients/visitors at the front desk, information center, or office setting.
  • Answers the main office phone line and directs telephone calls to the appropriate section for assistance. Takes messages when required.
  • Arranges and schedules medical appointments and determines patient eligibility for services. Provides general instructions to patients or makes referrals to other sections.
  • Obtains updates and files medical records as needed.
  • Organizes and researches patient records, extracts necessary information, and reviews records for completeness, accuracy, and consistency within established guidelines.
  • Ensures the arrival of medical records prior to appointments.
  • Initiates and locates patient medical records as needed.
  • Obtains documentation as requested by healthcare providers (test results or documentation not yet filed in records).
  • Performs other administrative and clerical duties in support of medical care and operational support.
  • Creates appointment schedules and templates in the patient appointment computer system.
  • Conducts an end-of-day process at the close of business and resolves any delinquent or pending appointments in the computer system.
  • Regularly communicates with providers and clinical staff.
  • Manages provider schedules in MHS Genesis.

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