What are the responsibilities and job description for the Generator Service Administrator position at Air Centers of Florida?
Job Description
JOB SUMMARY
Responsible for managing the administrative functions of the generator service department
Essential Job Functions
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (including physical and work environment)
MINIMUM JOB QUALIFICATIONS (education, work experience, licenses/certifications)
JOB SUMMARY
Responsible for managing the administrative functions of the generator service department
Essential Job Functions
- Request, receive and apply purchase orders (PO)
- Work order processing and data management of specific accounts
- Invoice processing
- Manage the warranty aging report
- File and reconcile warranties with Generac
- Print previews, filing and logging of all completed warranty claims - daily
- Input and close warranty claims on web portal - daily
- Batch tech hours and mileage into business information system
- Reconcile Service Productivity Report
- Send credit information/payment terms to customers and track
- Coordinate with Service Sales Consultant to enter preventative maintenance (PM) agreements into FieldServio
- Electronic data maintenance and management
- Typing and logging of all service quotations - as needed
- Clerical duties (field all generator service calls, filing, records management, correspondence, etc.)
- May be required to respond to service calls after-hours in the absence of the Service Manager
- Additional duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (including physical and work environment)
- Working knowledge of basic accounting principles relating to invoices
- Working knowledge of Microsoft Office applications such as Excel, Word, Outlook and Internet Explorer as well as the ability to learn the Companys FieldServio business information system
- Skilled in the areas of interpersonal communication, organization, accuracy, and professional verbal and written communication, and detailed oriented
- Must be able to maintain and protect the confidentiality of all Company proprietary information and trade secrets
- Ability to work independently on assigned tasks as well as accept direction from Management
- Ability to apply teamwork principles when working with Company personnel
- Work environment requires exposure to computer screen, typing/mouse usage, climbing, and extended periods of sedentary work.
- Ability to lift materials up to 10 pounds
MINIMUM JOB QUALIFICATIONS (education, work experience, licenses/certifications)
- Associates degree or equivalent technical school, or 2- 3 years of accounting work experience, or any equivalent combination of education and experience
