Inside Sales Specialist

Job Description

Mystaire

Job Title:  Technical Sales Specialist

Department or Division:  Sales 

Reports To:  Sales Manager

Written By:  Alex Yancey

About Mystaire:

For more than 60 years, Mystaire has been the manufacturer at the forefront of environmental safety and air pollution control products. Our products range from ductless fume hoods and laminar flow workstations to application-specific solutions for forensic evidence handling and storage to pharmaceutical balance enclosures and suspicious package handling enclosures. Mystaire is the leader in filtered solutions for both occupational exposure control and in maintaining a clean work environment during amplifications or manipulation experimentation.

Job Summary:

Your role will be to engage and consult clients from a variety of educational backgrounds by phone and through email so as to establish and promote your products.   As part of the overall sales team, the Technical Sales Specialist will be responsible for creating and fostering sales leads, meeting or exceeding sales goals, and providing world-class customer service.  A passion for helping people and the skill to communicate your products features and benefits that meet individual customer requirement is a must. 

Job Duties

• Contact, qualify and close new sales opportunities.
• Prospecting of generated leads via list and professional organization memberships.
• Develop a strong understanding of Mystaire’s products.
• Consult prospective and existing customers on our products.
• Maintain and expand a database of prospective customers.
• Follow up with current contacts and potential customers to generate revenue.
• Maintain existing customer relationships through active engagement and follow up.
• Work closely with other sales representatives, customer service and management to facilitate world-class customer service.
• Required to travel to national tradeshows for networking, client engagement, and product promotion.
• Assist with distributor needs periodically. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Bachelor's degree from an accredited college or university
• Prior sales experience is a plus (but not required). Mystaire will train the right candidate.  Training period is fully compensated.
• Strong written, oral and interpersonal communication skills.
• Working knowledge of Microsoft Office products (Outlook, Word, Excel).
• Strong phone presence with excellent listening and presentation skills.
• Ability to travel as the job requires for customer site visits, tradeshows and demonstrations

Preferred Qualifications

• Experience in a consultative sales environment.
• Experience in forensic, medical, pharmaceutical, biotechnology or general scientific sales, with a capital equipment focus.
• Experience with CRM software, preference for Salesforce and HubSpot

Accountabilities
 

• Sales goals are achieved.
• High quality of Customer Service is displayed.
• Achieve a mastery in Mystaire’s products over the course of employment

Location

            This position will be based at our Creedmoor, NC offices.

Terms of employment

This is a full-time, non-exempt, hourly position.  

Hours

The core hours shall be 8:00am to 5:00pm, Monday through Friday, with an hour break for lunch, with flexibility to work 9:00am to 6:00pm. 

Work Environment

Work is regularly performed in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The employee is frequently required to sit.  The employee is occasionally required to stand and/or walk.  The employee must occasionally lift, carry, push or pull up to 10 pounds.  

Travel

Up to 25% travel required in this position within North America.  

Benefits

Compensation package includes medical insurance, life insurance, dental insurance, vision insurance, Teladoc and short-term disability following an introductory period.   The Company offers a 401K plan (both traditional and Roth options) with employer contribution. Paid personal leave plus company paid holidays are also offered.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.