What are the responsibilities and job description for the Member Service Representative position at Air Evac Lifeteam?
About This Role
As a Membership Processing Specialist, you will be responsible for supporting our Membership Sales division by handling member invoicing, data entry, payment processing, and customer service inquiries.
Key Responsibilities
- Process and maintain accurate records, including invoicing and payments.
- Handle incoming and outgoing mail related to membership services.
- Provide exceptional customer service and support coordinator calls.
- Work flexible hours, including weekends as needed.
You will work closely with our team to ensure accuracy in data entry and quality maintenance, while delivering a seamless membership experience.