Demo

Customer Service Agent - Portland

Air Excursions LLC
Portland, OR Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 7/30/2025

Customer Service Agent

Based in Portland, OR / $20.50 an hour

Are you ready to join an awesome team providing air transportation in the Pacific

Northwest? At Air Excursions, we prioritize safety and outstanding customer service, and as a Customer Service Agent (CSA), you’ll be at the center of it all! Whether you’re

assisting passengers, handling baggage, or supporting ramp operations, you’ll be the

friendly face that makes travel smooth and stress-free.

Be a Travel Expert

Master our Takeflite reservation system and help passengers book, check in, and navigate their journey.

Handle Payments Like a Pro

Collect payments while keeping customer info safe and secure.

Know the Rules

Stay sharp on fare rules, air freight procedures, and safety protocols.

Juggle Tasks Like a Champ

Assist with ticketing changes, baggage handling, and other ground support duties.

Deliver Exceptional Service

Greet and assist passengers with a smile, answering their questions and resolving

concerns.

Keep Everyone in the Loop

Communicate clearly with customers, pilots, and flight followers to keep things running

smoothly.

Do a Little Bit of Everything

This role is full of variety – no two days are the same!

What We’re Looking For:

 Tech-savvy individuals that are comfortable with computers (bonus points if you’ve

worked with reservation systems!).

 Able to lift 60 pounds regularly, using safe lifting techniques.

 Cool under pressure and ready to thrive in a fast-paced environment.

 A team player with top-notch communication skills who loves helping people.

Why You’ll Love Working with Us:

 Competitive compensation and benefits.

 Be part of a close-knit team that’s passionate about what they do.

 Play a key role in connecting people to the places and experiences that matter to

them.

 Opportunities to grow your career in the exciting world of aviation.

Ready to help us soar? Apply today and join the Air Excursions team!

Job Type: Full-time

Pay: $20.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Split shift

Ability to Commute:

  • Portland, OR 97218 (Preferred)

Ability to Relocate:

  • Portland, OR 97218: Relocate before starting work (Preferred)

Work Location: In person

Salary : $21

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