Partner Operations Manager, Events (contract)

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220 countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
  
  

Partner Operations Lead, Events

The Partner Operations Lead, Events brings strategic and operational rigor, a deep understanding of events, a natural passion for on the ground experiences and operations and incredible stakeholder management skills to deliver best-in-class activations that make Airbnb shine across its Events portfolio. They will be responsible for supporting and implementing event operations to establish Airbnb’s activations across a variety of event partnerships, from sports to art, music and culture.

Responsibilities:

• Develop experiential plans and support experiences across a variety of event partnerships worldwide
• Collaborate across functions, markets and regions, to develop highly effective, design-forward, localized ideas for implementation.
• Gain cross-functional, event partner and leadership buy-in to deliver a creative, high-quality, impactful guest experience.
• Partner closely with internal cross-functional teams, event partners, and agencies to ensure operational excellence bringing our plans to life for our guests and event attendees.
• Deliver creatively excellent on site activations, including but not limited to: experiences and services on site, experiential venues, venue hospitality, support of on site media, social media, UGC and other various onsite amplifications, ensuring all activities feel local and personal.
• Conduct RFPs, build contracts and SOWs, support POs and ensure timely payments for execution across all assets involved, working closely with procurement, legal, and finance.
• Oversee internal teams and agencies, manage and track budgets, delivering on time and on budget.
• Work with finance and operations on budget forecasting and actualizing; ensuring timely SOWs and contracts with partners at all times; provide regular activity updates and reconciliations.
• Manage analytics and reporting for success of these activations working closely with event partners, data science and FP&A
• Conduct after action reviews on projects including results, lessons learned and best practices to global, regional and local internal and external partners, building learnings into improvements for future projects.
  
  

Qualifications:

• Deep subject matter expertise at event operations - management, client or agency side, with preference in the sports, music or arts/culture.
• Significant experience working closely with agencies, event partners and internal teams, including marketing, communications, FP&A and data analytics functions.
• Deep experience delivering globally integrated creative activations supported by brand, comms, media, and data strategy.
  
  

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $80-$92/hour.

Benefits: Medical, Dental, Vision, 401K