What are the responsibilities and job description for the Business Systems Manager position at Aircraft Wheel and Brake, LLC?
Business Systems Manager
Location : Location
US-OH-Avon
Requisition ID
2024-8603
Category
Information Technology Mgmt
Segment
Kaman Aerospace
Shift
Shift 1
of Openings
Posted Date
2 months ago(11 / 15 / 2024 9 : 26 AM)
Overview
Involve various aspects of manufacturing and business system management including strategic planning and team coordination. Reports to the Division Controller, Director of Accounting and Chief Compliance Officer.
SCOPE / SUPERVISION AND INTERACTION :
Has Direct Reports X Does Not Have Direct Reports
Essential Duties and Responsibilities
System Management and Maintenance : Oversee the implementation, configuration, and maintenance of business systems. Ensure all systems (IFS) are up-to-date and functioning optimally.
Integration Efforts : Manage the integration of different business applications to ensure seamless data flow and functionality across the organization for efficiency and secure access.
Vendor Management : Collaborate with software vendors to negotiate contracts, manage relationships, and ensure adherence to service level agreements (SLAs).
Project Management : Lead and manage system-related projects, including upgrades, migrations, and new implementations. Develop project plans, allocate resources, and monitor progress.
Process Improvement : Identify opportunities to enhance system efficiency and business processes. Implement improvements that align with organizational goals.
User Support and Training : Provide technical support to end-users. Develop and deliver training programs to ensure that employees effectively use business systems.
Data Management and Reporting : Ensure data integrity and accuracy within business systems. Generate reports and conduct analysis to support business decisions.
Compliance and Security : Ensure that all business systems comply with industry regulations and internal security policies. Conduct regular audits and risk assessments.
Collaboration : Work closely with other departments to understand their system needs and provide solutions that enhance productivity and efficiency.
Budget Management : Develop and manage budgets for system-related projects and maintenance. Ensure cost-effective use of resources.
Qualifications
Education & Experience :
Bachelor's degree in information systems or related field is required.
Demonstrated ability to perform the essential functions of the job, typically acquired through five years of experience.
Knowledge, Skills & Abilities :
Technical Skills : In-depth knowledge of enterprise business systems (e.g., ERP, CRM), database management, and system integration. Familiarity with programming languages (SQL, Python) and cloud computing platforms.
Analytical Skills : Strong analytical and problem-solving abilities to identify system inefficiencies and develop effective solutions. Proficiency in data analysis and business intelligence tools.
Project Management : Expertise in project management methodologies (Agile, Waterfall) and tools (MS Project, Jira, Trello). Ability to manage multiple projects simultaneously and deliver results on time.
Communication Skills : Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders. Capability to develop clear and concise documentation.
Leadership : Strong leadership and team management skills to guide technical teams, manage vendor relationships, and drive cross-functional projects.
Attention to Detail : Keen attention to detail to ensure data accuracy, system reliability, and compliance with relevant standards.
Business Acumen : Understanding of business processes, strategic planning, and organizational goals. Ability to align technology solutions with business objectives.
Adaptability : Willingness to stay updated with industry trends and emerging technologies. Ability to adapt to changing business environments and technology advancements.
Proficiencies : A wide range of tools and technologies that facilitate system management, integration, and optimization.
Key tools include :
Enterprise Resource Planning (ERP) Systems : IFS is highly preferred are critical for managing business processes and data.
Customer Relationship Management (CRM) Systems : Salesforce, HubSpot, and Zoho CRM help manage customer interactions and data.
Project Management Software : Tools like Jira, Trello, Asana, and Microsoft Project are essential for planning, executing, and monitoring projects.
Database Management Systems : Knowledge of SQL, Oracle, MySQL, and other database systems for maintaining and querying databases.
Data Analytics and Business Intelligence Platforms : Proficiency in using tools like Power BI, Tableau, and Google Analytics for data analysis and reporting.
Integration Platforms : Experience with integration platforms such as MuleSoft, Dell Boomi, or Zapier to connect disparate systems and automate workflows.
Cloud Computing Services : Familiarity with cloud platforms like AWS, Azure, and Google Cloud for implementing scalable and resilient business solutions.
Collaboration Tools : Proficiency in using tools like Slack, Microsoft Teams, and Zoom for communication and collaboration across teams.
Security and Compliance Tools : Tools for monitoring, assessing, and ensuring system security and compliance, such as Qualys, Splunk, and Norton Security.
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