What are the responsibilities and job description for the Emergency Receptionist position at Airport Pet Emergency Clinic?
About Our Team:
">Our team at Airport Pet Emergency Clinic is comprised of dedicated professionals who share a passion for delivering exceptional care and service to the pets in our community. We believe that every pet deserves a happy and healthy life, and we are committed to making that happen through our innovative approaches and compassionate care.
We are seeking a skilled Emergency Receptionist to join our team. As a vital member of our front desk, you will be responsible for providing outstanding client service, managing day-to-day operations, and supporting the veterinary team in their efforts to deliver exceptional patient care.
Responsibilities:
- Manage incoming phone calls, messages, and emails
- Coordinate scheduling and appointments
- Process payments and handle billing
- Prepare and distribute medical records
- Contribute to ongoing quality improvement initiatives
Requirements:
- High school diploma or equivalent required; degree in business administration or related field preferred
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office and electronic medical records systems
- Flexibility to adapt to changing priorities and deadlines
Benefits:
- Competitive salary and benefits package
- Professional growth and development opportunities
- Diverse and inclusive work environment
- Complimentary meals and snacks in the break room
Work-Life Balance:
We understand that life outside of work is just as important as life inside the clinic. That's why we offer flexible scheduling options, generous paid time off, and support for personal well-being.
