What are the responsibilities and job description for the Receptionist - Animal Emergency Services position at Airport Pet Emergency Clinic?
About Our Values:
">At Airport Pet Emergency Clinic, we are guided by a set of core values that shape everything we do. These values include compassion, teamwork, integrity, innovation, and a commitment to excellence in all aspects of our practice.
We are seeking a skilled Receptionist - Animal Emergency Services to join our team. As a vital member of our front desk, you will be responsible for providing outstanding client service, managing day-to-day operations, and supporting the veterinary team in their efforts to deliver exceptional patient care.
Responsibilities:
- Manage incoming phone calls, messages, and emails
- Coordinate scheduling and appointments
- Process payments and handle billing
- Prepare and distribute medical records
- Contribute to ongoing quality improvement initiatives
Requirements:
- High school diploma or equivalent required; degree in business administration or related field preferred
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office and electronic medical records systems
- Flexibility to adapt to changing priorities and deadlines
Benefits:
- Competitive salary and benefits package
- Professional growth and development opportunities
- Diverse and inclusive work environment
- Complimentary meals and snacks in the break room
Teamwork:
We believe that collaboration and open communication are essential to delivering exceptional patient care and building strong relationships with clients.
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