Patient Advocate Scheduling Specialist (Full-Time)

Patient Advocate Scheduling Specialists Have The Unique Privilege Of Being The Voice Of Airrosti. This Team Answers All Incoming Patient Calls Nationwide. Located At The Airrosti Headquarters, Our Patient Advocate Team Members Provide Exceptional Customer Service In a Supportive Team Environment. This Includes

• Educating and guiding potential patients about the Airrosti experience by phone
• Scheduling new and existing patients for all Airrosti locations
  
  

Candidates wanting to join an exciting and growing organization with significant advancement opportunities are encouraged to apply. The ideal candidate must be passionate about providing exceptional customer service, possess outstanding communication skills, and has the ability to multi-task in a fast-paced environment.

Perks

• Position is located at Airrosti Headquarters in San Antonio, TX (111 Tower Drive, Building 1, San Antonio, TX 78232)
• Fun, supportive team environment
• Casual work attire
• Great benefit package
• Opportunities for advancement
• Option to work fully remote is available after training has been successfully completed.
  
  

Requirements

• Passionate about helping people
• Previous customer service experience is a plus
• Strong written and verbal communication skills
• The ability to embrace change & maintain a positive attitude
• Work well in a dynamic team environment, as well as in an independent setting
• Bilingual in English/Spanish is a plus
• Must be able to work 2 weekdays in addition to Saturday, Monday, and Tuesday. The work shifts will be scheduled within the following operating hours.
• Monday-Thursday, 7:00AM-6:00PM
• Friday 7:00AM-5:00PM
• Saturday 8:00AM-2:00PM
• Paid, mandatory In-Person 3.5 week training period Monday-Friday 8:00AM-5:00PM
• Bachelor’s degree is preferred, but not required
  

Compensation & Benefits

• $18.00/hr
• Medical, Dental, Vision & Voluntary Life insurance options
• HSA and FSA options for medical & dependent care
• Airrosti paid Life, Short-term & Long-term Disability insurance
• Voluntary Accident, Hospital & Critical Illness insurance
• Employee Assistance Program
• 401k Plans with an employer match & vesting schedule
• Paid Parental Leave
• Flexible paid time off, company holidays, floating holidays, bereavement, jury duty & time off to vote
• Pet insurance
• And so much more!