What are the responsibilities and job description for the RV Parts Counter Associate position at Airstream Inland Empire?
Airstream Inland Empire is looking to hire a full-time RV Parts Counter Associate to provide exemplary Guest service in our parts Department.
We exclusively sell and service Airstream Travel Trailers and Airstream Motorized Coaches.
Our purpose is to provide our Guests with the opportunity to create memories and adventures in an Airstream that will last for generations and our team members with the opportunity to grow professionally and personally. We believe that when we put people first, financial rewards will follow. Our priority is to hire people with the right aptitudes that share our values and fit into our culture.
RV PARTS COUNTER ASSOCIATE RESPOSIBLITIES
As our Parts Counter Associate, we depend on you to keep orders flowing smoothly. Interacting with service advisors, service technicians, and Guests about their needs, you ensure overall satisfaction. You actively analyze requests and obtain parts, price, and availability information from our reference materials, including service manuals and computer.
Establishing good relationships with distributors, dealers, and service centers, you track and follow up on orders. Proactively, you determine the status of orders and communicate that status in anticipation of Guests' and colleagues' needs, questions, or concerns. Whether by phone, text, email or in person.
QUALIFICATIONS
- 1-3 years Guest Service Experience, preferably in a parts department.
- A working knowledge of product and mechanical/electrical components.
- Comfortable using computers, including Office 365 (Excel, Word, Outlook).
- Able to pass a background check.
- Have a valid driver's license with an insurable driving record.
- Able to travel locally.
- Ability to perform the physical requirements of the position.
Any sales or parts department experience is a plus! Are you dependable? Do you have a great attitude and amazing customer service skills? Do you have good communication skills? Are you detail-oriented? Are you self-motivated? Do you take pride in your work? If so, you might just be perfect for this position!
RV PARTS COUNTER ASSOCIATE WORK SCHEDULE
Tuesday - Saturday, 8am – 4:30pm.
This position pays $18-$23/hour, depending on experience. You would also be eligible for some of the best benefits around including medical, dental, vision, a 401(k) plan, holiday pay, paid time off (PTO), short-term & long-term disability, life insurance, and more.
Salary : $18 - $23
