What are the responsibilities and job description for the HVAC Customer Service Rep position at Airtron Heating & Air Conditioning?
Airtron Heating & Air Conditioning in West Chester, OH is calling all go-getters to apply to join our amazing team as a full-time HVAC Customer Service Rep!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading company that cares about its employees. We pay our HVAC Customer Service Reps a competitive wage of $17 - $25 per hour depending on experience. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this call center job, please continue reading!
ABOUT AIRTRON HEATING & AIR CONDITIONING
Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to HVAC solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round.
As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance, and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career.
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent communication skills, both written and verbal? Can you manage your time well and effectively prioritize tasks? Do you present yourself professionally? Can you easily establish a good rapport with people? Are you collaborative and hardworking? If so, please consider applying for this call center position today!
YOUR LIFE AS AN HVAC CUSTOMER SERVICE REP
This HVAC call center position typically works from 8:00 am - 5:00 pm. We are hiring for a Saturday through Monday work week. After the initial training period, your work will be a mix of remote and in office.
As an HVAC Customer Service Rep, you are the face of the company for our clients when they call. Your friendly attitude gives each client you interact with over the phone a great impression of our company. As you take incoming phone calls from potential and current clients, you answer questions, set appointments, and schedule home visits. To help all our teams work effectively together, you document accurate project details/customer concerns, monitor voicemails, respond to emails, and send appointment confirmations. With your friendly and warm demeanor, you follow up with customers over the phone to ensure everything is going well. You take pride in making sure each client is satisfied with our service!
WHAT WE NEED FROM YOU
- Customer service skills
- Bilingual skills preferred
If you can meet these requirements and perform this call center job as described above, we would be happy to have you as part of our team!
Location: (45069)
Salary : $17 - $25
