Quality Assurance Manager

Summary

This position will manage and direct all Quality Assurance section activities pertaining to Customer, Plant and Supplier Quality.

Essential Duties and Responsibilities

• Set Quality Assurance Hoshin Kanri targets.
• Develop / Revise Quality Assurance policies and procedures.
• Responsible for New Products Initial Control including SQAM submission to customers, process inspection set-up, pilot production correspondence and check problems, reliability test plan, supplier guidance process audit, and customer process investigation correspondence.

• Responsible for Customer Defect Investigation, Countermeasures, and Reports.
• Responsible for Supplier Defect Investigation, countermeasures and feedback.
• Responsible for In-Process Customer Defect Investigation and Countermeasures.
• Responsible for High Volume Production Trial (HVPT) and SOP - Control first three months with special inspection.

• Implement inspection plan (I/S).
• Document and control product quality data and decide or not ship product.
• Maintain mass production quality and develop improvement plans.
• Confirm product change control (ECI process change).
• Monitor the customer field quality status (QPR / QIR).
• Maintain customer quality levels (relationships, quick response).
• Promote quality planning by mapping out company and targets (long term, short term).
• Develop Quality Assurance plan and evaluate the raw material.
• Promote and improve the measuring technique of total company (GR&R) and control the measuring tools and equipment (maintenance).

• Plan fiscal budget and manage budget versus actual
• Achieve and maintain TS16949 registration within company determined time frame.
• Responsible for Internal Audit (self audit) process and supporting formal audits.
• Preparation of Management review material (Monthly & QR)
• Ensure product's compliance with Customer's requirements
• Implement customer part approval process activity per AIAG guidelines
• Perform all duties in conformance to appropriate safety and security standards
• Will perform other reasonably related tasks within the Company as required by the Supervisor or Management

Supervisory Responsibilities

Supervise Quality Assurance Assistant Managers and Specialists

Knowledge, Skills and Abilities

• Knowledge of the Toyota Production System
• High Level of GD & T knowledge and understanding of proper measurement techniques
• Excellent written communication skills
• Excellent time management skills
• Excellent cooperative personality
• Short term notice business travel
• Ability to speak and present to large groups.
• Ability to lead "white board" discussions to chart and better understand AEIL systems
• Excellent cooperative personality
• Ability to work extended hours, weekends and holidays
• Ability to interact and work as a team at all levels of the organization
• Ability to understand, follow and implement posted work rules and company procedures.
• Will perform other related tasks within the company are required by the Supervisor or Management

QUALIFICATIONS, EDUCATION & EXPERIENCE REQUIRED

• Bachelor's degree or equivalent experience required.
• 10 years of prior applicable experience in manufacturing.
• 5 years management experience required.
• Automotive manufacturing experience desired.
• Valid passport for travel required for travel

WORK ENVIRONMENT

• Some dust, noise, oils, greases, grinding debris, compressed air, metal shavings, propane, solvents and occasional heavy lifting.
• Exposed to hazardous machinery and/or conditions that could result in injury up to and including a fatality if safety measures are not followed and adhered to.
• Exposed to shop elements such as noise, dust, odors, fumes, oils. The performance of this position normally requires exposure to a typical manufacturing areas were under certain conditions that require the use of personal protective equipment such as safety shoes and safety glasses.
• Open staff room with constant activity and interaction with cross-functional divisions, departments, and sections. Must be able to effectively change tasks at a moment's notice when the situation requires.