What are the responsibilities and job description for the Customer Experience Associate position at Ajilon?
We're Ajilon, a pioneering staffing agency committed to empowering talented individuals to achieve their full potential. As a Customer Service Representative, you'll play a vital role in our mission by delivering outstanding support to our clients and candidates.
Job Summary
This is an exciting opportunity to join our team and take your customer service skills to the next level. As a Customer Service Rep, you'll be responsible for:
- Responding to member inquiries, addressing their questions and concerns in a timely and professional manner.
- Ensuring accurate verification of customer billing information and shipping addresses.
- Maintaining a high level of productivity in a fast-paced call center environment.
You'll also have the chance to escalate complex issues to the Call Center Supervisor, guaranteeing prompt and satisfactory resolutions for our customers.
Our Benefits
We invest in our team members' success, offering a rewarding package that includes:
- Competitive salaries and performance-based incentives.
- Promising opportunities for advancement and skill enhancement.
- A collaborative and stimulating work environment.
