Director of Operations

Overview

Our client is a real estate investment firm and leaders in the distressed residential real estate investing industry. They are a well-established company and have been operating for nearly two decades. They are looking for top talent to join the team and help them continue setting and breaking company records.

We are seeking a decisive and results-driven leader who excels in taking ownership of key projects and driving teams towards success. You will oversee and refine the company’s operations, ensuring efficiency across all departments, including sales, marketing, and finance. With full autonomy, you will design and implement systems and processes to scale the business, making impactful decisions that align with our growth goals. This role is ideal for someone who thrives in a fast-paced environment, enjoys challenges, and is motivated by the opportunity to shape the future of our operations.

Our client offers a place to perform and excel at work without layers of corporate bureaucracy. They are a stable and reliable business that will be around for a long time with numerous growth opportunities. The business consists of top-producing friendly and positive people who live by their core values. They believe that their company, customers, and community can all excel and grow together. You will immediately feel this once joining the team.

Essential Job Functions

As the Director of Operations for our client, you will be responsible for overseeing and refining several key business segments. This will include full control of company operations including systems, sales, KPIs, marketing oversight, finance, and other areas as needed. This individual will play a large role in managing the team to success and looked to as the go-to leader for all the mentioned business segments. The individual is responsible for ensuring efficient cross-departmental structure, systems, operations, and people. In addition, creating feedback and support loops for the team will be critical in this leadership role.

This opportunity is a new role for the company. A successful individual in this role will bring their strengths of organization, attention to detail, teamwork as well as a passion for growing and scaling teams. The goal for this hire is to redesign and streamline the company’s current operational infrastructure. This individual will have full autonomy to design, implement, and refine the people, processes, and systems required to ensure efficiency and collaboration.

Position Responsibilities

• Under the direction of the CEO, serve as a strategic partner in developing and exceeding company goals while providing expertise and guidance on operations projects and systems.
• Develop, continually refine, and ensure departmental decisions and project planning are in line with the business plan and vision. Collaboration with other business segments and divisions will be imperative.
• Establish, document, and implement operations-related policies, practices, and standards to ensure effective and consistent support and execution.
• Be the go-to manager by leading your team and helping them to develop the skills necessary for success. When the going gets tough, you will be the escalation point for any internal or external issues that arise by providing guidance and training to your team for resolution.
• Collaborate with CEO, operations team, sales team, and others to ensure best practices and operational enhancements.

Qualifications

• Hands-on leadership style, motivated to mentor and coach team members with experience building and managing high-performing teams.
• Ability to create and foster teamwork and not be a leader who manages from an island.
• Must possess superior interpersonal, verbal, and organizational skills.
• Someone who takes the initiative and does not need a lot of direction. One who can be resourceful.
• Five or more years of leading and managing both direct and indirect reports.
• Bachelor’s degree in business preferred.