What are the responsibilities and job description for the Doorperson- AKA Rittenhouse Square position at AKA?
AKA Rittenhouse Square is looking for a Doorperson!
The doorperson will be taking care of the residents luggage, on arrival and departure, storage of luggage and equipment, safely, when needed, park all guests/visitors cars, and provide an efficient and friendly service to our residents in respect of general hotel security and resident relations.
Duties & Responsibilities
- AKA ambassador to area business and neighbors.
- Knowledge of means of transportation to and from property and local attractions (i.e. bus, subway, train, cab, walk, etc.)
- Ensure property remains secure by controlling who enters the property should be there.
- Load and unload luggage carts with extra care.
- Escort residents to rooms and familiarize them with hotel services and amenities.
- Explain features of the room including operation of radio, telephone, television, in-room movie system, high-speed Internet, etc.
- Knowledge of equipment components located in suites (i.e. TV, thermostat, HVAC, etc.)
- Check/store luggage for arrivals and departures with luggage tags.
- Deliver messages and notes as needed to meeting rooms and resident rooms.
- Deliver flowers, laundry, packages, and amenities as requested to resident rooms.
- Assist in room changes.
- Assist residents with a listing of local attractions, special events, churches, restaurants, etc.
- Maintaining high standards of personal appearance as outlined by the AKA Image requirements including wearing the proper uniform attire at all times while on the property.
- Maintain a warm and friendly demeanor at all times.
- Be attentive, friendly, helpful and courteous to all residents, managers and Team Members.
- Other duties as assigned.
Requirements
- Excellent hospitality skills
- Fluency in English
- Flexible schedule
ABOUT AKA RITTENHOUSE SQUARE
AKA Rittenhouse Square is located on the corner of 18th and Walnut Streets, across from the formal entrance of Rittenhouse Square, the jewel of William Penn’s plan for Philadelphia. The majestic twelve-story historic landmark has been respectfully transformed with stylish contemporary interiors while preserving the building’s magnificent beaux arts façade. With 78 elegantly furnished studio, one- and two-bedroom Philadelphia suites with full kitchens, AKA Rittenhouse Square luxury extended stay hotel residences provide the ideal environment for short and long term stays for individual travelers, or small group bookings.
ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”:
Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.
Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.
Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person