IT Technician I

Are you ready to take your career to the next level with a forward-thinking, Native American-owned multi-disciplinary consulting firm? Akana is seeking an experienced licensed IT Technician I to join our dynamic Portland office.

We’re committed to sustainable solutions and strong community ties, and we’re looking for someone who shares that vision.

In this key role, you will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization. Ensures proper functioning of the information processing system and oversee necessary upgrades.

What You’ll Do:

• Install network cabling and other network equipment
• Workstation/laptop set-up
• Installing business applications and programs
• Providing Help Desk level 1, and general triage to end users
• Assist staff with technical support and training
• Monitor and test networks to ensure efficiency
• Install and upgrade anti-virus software as needed
• Maintain regular server backups
• Respond to client requests in a timely fashion
• Ability to troubleshoot and isolate problems, and escalate when appropriate
• Ensure security of data, network access, and backup systems
• Help define IT infrastructure strategy, architecture, and processes
• Troubleshoot hardware and software issues related to internal IT
• Exposure to Cybersecurity (can be trained)
• 5% travel may be required
  
  

Minimum Required Key Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 2 years of experience in computer networks and systems maintenance
• Familiarity with installing servers, server operating systems and relevant server programs.
• Excellent written and verbal communication skills
• Good interpersonal skills
• Proficient in software installation
• Attention to detail
• Good problem-solving skills
  
  

What We Offer:

• Competitive Salary: Range of $50K – $70K annually (based on experience), plus a robust benefits package that includes medical coverage, short- and long-term disability, 401k with company match (after one year), generous PTO, and 10 paid holidays.
• Opportunities for Growth: Collaborative and supportive team environment fosters career growth and development.
• Meaningful Work: The chance to be part of a purpose-driven company that makes a positive impact on communities and the environment. We have various committees you can join to help shape the future of our company!
  
  

Ready to join a company that values people, projects, and purpose?

Apply now! Learn more about Akana and our projects at www.akana.us.

Akana is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

As part of our commitment to supporting the economic development of Native American communities, we provide Indian Preference in employment in accordance with FAR Clause 1452.226-70. Qualified Indian applicants will be given preference in hiring, promotions, and other employment opportunities when they meet the necessary qualifications for the position. Proof of tribal affiliation or enrollment may be required to claim Indian Preference.