System Administrator- 3 (Linux and Windows)

TS / SCI - Polygraph required

08-6592-SA

Description :

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs / loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 3 System Administrator (SA) shall possess the following capabilities :

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs / loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Required Skills :

Strong Linux experience and Strong Windows experience

For Linux :

Must be DoD 8570.01-M certified

Familiar with STE / STN tools

Experience In : Networking

OS : RHEL / CentOS

Automations (Ansible)

Virtualization (VMWare, KVM)

Qualifications :

Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and

complexity is required.

Bachelor’s degree in a technical discipline from an accredited college or

university is required.

Five (5) years of additional SA experience may be substituted for a bachelor’s

degree.

Salary Range :

162k-$218k (Annually)

Akina is a Woman Owned, Service Disabled, Veteran Owned, Small Business, looking for talented and ambitious individuals to join our team. We offer a generous compensation package that includes 24 days PTO accrued annually and 11 federal holidays.  Our 401k is 100% vested on your start date and the company makes a direct contribution worth 10% of your salary.  Akina covers 100% of healthcare costs for employees and 50% toward dependents.  We offer educational assistance towards college classes and will cover costs associated with job related training and certifications     Akina is committed to excellence and creating innovative and flexible solutions for our clients.  We are a small company with an open ear to our employees' needs in order to attract and retain quality talent that enables our customer's mission .

We are an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

www.akina-inc.com / careers

Salary : $162,000 - $218,000