What are the responsibilities and job description for the Business Relationship Manager position at Akkodis?
Akkodis is seeking a Business Relationship Manager for a Direct Hire position with a client located in Cleveland, OH (Hybrid 3 times a week). Ideally looking candidate with law Firm Exposure or Experience.
Salary Range: $100K - $115K/Annum Benefits; Salary may be negotiable based on experience, education, geographic location, and other factors.
Job description:
- Builds and maintains strong partnerships with key stakeholders, including attorneys, administrative staff, and professional teams, to understand business needs, strategies, and priorities.
- Serves as the primary liaison between the IT department and the Firm's business units to align technology initiatives with organizational goals.
- Facilitates regular discussions to identify opportunities for IT to deliver value through innovation, process improvement, or enhanced capabilities.
- Ensures end-user satisfaction by translating business needs into IT deliverables and maintaining open lines of communication throughout projects.
- Conducts in-depth analysis of business processes, data flows, and system landscapes, identifying inefficiencies and recommending streamlined solutions.
- Documents current and future-state processes, develop functional and technical requirements and create workflows to support project execution.
- Drives process improvement initiatives to eliminate system complexities, improve user experience, and increase operational efficiency.
- Leads and facilitates workshops and meetings to gather requirements, identify gaps, and develops consensus among stakeholders.
- Oversees the requirements gathering, assessment development, and documentation of functional and technical specifications for projects.
- Supports the Firm's change management initiatives, ensuring smooth adoption of new systems, tools, or processes.
- Assists in creating user training materials and conducting training sessions for end-users and technical teams.
- Develops a comprehensive understanding of the Firm's key applications, including legal practice management systems, document management systems, timekeeping tools, and collaboration platforms.
- Maintains standard operating procedures, user manuals, and documentation for application systems and workflows.
- Acts as a key contributor in developing a unified application landscape to promote data consistency, integration, and alignment with business objectives.
Benefits:
Benefits include but are not limited to:
Medical/Dental/Vision
401K
PTO/Paid Holidays
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Salary : $100,000 - $115,000
