Demo

Catering Convention Services Manager

Akkodis
Sonoma, CA Temporary
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Akkodis is seeking a Strategy & Operations Contractor for a 6 Months contract position with a client located in San Francisco, CA. Ideally looking for applicants with a strong working knowledge of Menu Audits and Improvements, Inflation Management, and Metadata Collection comes as a big plus.

Job Title : Strategy & Operations Contractor

Location : Fully Remote but preferred candidates from San Francisco, CA or West Coast

Duration : 6 Months

Pay Range - $30 / hr on W2 to $35 / hr on W2 (without benefits), the rate may be negotiable based on experience, education, geographic location and other factors.

Description :

Large Order Merchant Strategy & Operations Contractor :

Remote Impact : This role is pivotal in achieving our quality targets for Mx and ensuring operational excellence. This will help us execute three critical workstreams : Menu Audits and Improvements, Inflation Management, and Metadata Collection.

Contractor Responsibilities :

1. Merchant onboarding and post-sale quality support.

Objective : To minimize catering selection churn and ensure a great merchant experience. To execute on specific quality initiatives.

Key Responsibilities :

  • Respond to catering pilot email questions.
  • Perform weekly checks and send emails related to large order merchant quality program (scoreboards, warnings, etc) .

2. Menu Audits / Improvements Objective : To audit and update the menus of all Merchants participating in the Large Order Program, ensuring they meet minimum quality standards for customer convenience.

Key Responsibilities :

  • Conduct comprehensive audits of Merchant menus to identify missing or incomplete information.
  • Update menus to include critical details such as :
  • Serving sizes.
  • Allergen information.
  • Detailed item descriptions.
  • Collaborate with Merchants to confirm and validate menu updates. Large Order Merchant Program
  • Ensure menu quality aligns with established standards to improve the customer ordering experience.
  • 3. Mx Metadata Collection for Product Needs Objective : To gather comprehensive metadata for all Merchants live on the Large Order Program, enabling better filtering and search functionality for am improved Cx ordering experience.

    Key Responsibilities :

  • Collect and organize metadata for Merchants, including but not limited to :
  • Cuisine type.
  • Dietary accommodations.
  • Price points.
  • Serving sizes.
  • Food categories (e.g., full meals, finger foods, breakfast).
  • Work closely with Merchant teams to ensure accuracy and completeness of data.
  • Provide structured data to inform product improvements and enhance customer experience.
  • 4. Inflation Management Objective : To assess and address price inflation among Merchants in the Large Order Program, ensuring Mx pricing is competitive and aligns with market expectations.

    Key Responsibilities :

  • Analyze current menu prices for Merchants in the Large Order Program.
  • Compare Merchant prices with external benchmarks, such as :
  • EzCater menus.
  • Self-catering menus (if available).
  • Identify discrepancies and inflated prices.
  • If you are interested in this Strategy & Operations Contractor 6 Months Contract position with a client located in San Francisco, CA then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com .If you have questions about the position, please contact Mohammed Ateequddin at 410-226-8031 or mohammed.ateeq@akkodisgroup.com

    Equal Opportunity Employer / Veterans / Disabled

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer : These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https : / / www.akkodis.com / en / privacy-policy.

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

    The California Fair Chance Act

    Los Angeles City Fair Chance Ordinance

    Los Angeles County Fair Chance Ordinance for Employers

    San Francisco Fair Chance Ordinance

    Salary : $2 - $35

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