What are the responsibilities and job description for the Information Technology Specialist position at Akkodis?
Akkodis is seeking a Help Desk Support for a Contract job with a client in Chandler, AZ(Hybrid role). Ideally looking for applicants with a solid background in the financial services industry.
Pay Range: $18 - $20/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Requires 3-5 years of experience
Excellent Client Care / Customer Service skills.
Work well as a team and build relationships to the global partners.
Excellent organizational skills, with the ability to prioritize workload.
Ability to multitask and maintain focus on all areas of responsibility concurrently.
Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
Able to work in a fast-paced environment.
Desired Skills:
Technology Call Center and or Customer Service experience.
Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
Hardware Support – Windows 10/11,
Software - MS Office suite, Office 365, SharePoint, Skype
Network – Citrix, VPN, Cisco AnyConnect
ITSM Remedy (not essential)
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Shesh Singh at 610-206-0459 or Shesh.Narayan@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary commuter benefits, and a 401 (k) plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinanc
Salary : $18 - $20
