What are the responsibilities and job description for the Production/Technical Support Production/Technical Support position at Akkodis?
Akkodis is seeking Production/Technical SupportProduction/Technical Support for a contractjob with a client in Chandler, AZ (Hybrid) and ideally looking for applicants with a solid financial background.
The rate may be negotiable based on experience, education, geographic location, and other factors.
Production/Technical SupportProduction/Technical Support job responsibilities include:
Internal Employee Technology Support role for a global user base. The role involves basic troubleshooting of Microsoft applications and proprietary systems via phone. Desired experience in Microsoft Office application suite -- how to and troubleshooting. Candidate should have excellent customer service skills. In-house training will be conducted. Technologies may include, but are not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.
Required Skills
Internal Employee Technology Support role for a global user base. The role involves basic troubleshooting of Microsoft applications and proprietary systems via phone. Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills.
In-house training will be conducted. Technologies may include, but are not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.
Must-Have: WINDOWS, IOS
Desired Qualifications:
Technology Call Center and or Customer Service experience desired. Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents. Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at (610-343-1502) or(raj.aryan@akkodisgroup.com).
Pay Details: $18.00 to $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Salary : $18 - $20
