What are the responsibilities and job description for the Robotics Support Technician position at Akkodis?
Akkodis is seeking a Robotic Technician located in Nicholasville, KY.
We are looking for someone who has experience with customer service and also hardware/electronics. This position would be onsite and you work control and monitor robots remotely from the office to clients located in the US and outside the US.
Pay: $18/hr on a W2 Contract (Long term) NO C2C
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Remotely monitor and correct issues using proprietary cloud-based virtual reality remote control tool
• Take action on customer calls, which could include interacting with associates and management, to remotely correct issues, and communicate with the next level of support if needed.
• Works closely with Project Management and Engineering to understand and develop application solutions, and then successfully execute the application.
• Provides excellent customer service support.
• Provide support to field technicians servicing robots in the field.
• May perform other duties and responsibilities as assigned
JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS
• Technically savvy, including usage of common computer tools
• Experienced with 3D and Virtual / Augmented Reality settings (i.e., gaming, simulation, etc.)
• Analytical and inquisitive mind-set
• Creative and innovative problem solver
• Excellent communication skills with team members, service technician and customers (verbal and written)
• Can work collaboratively and independently
• Operates with a sense of urgency, yet with a calm demeanor
• Seeks challenges and opportunities to learn
• Multitasking – solving problems, working various programs simultaneously
• Pattern recognition abilities
• Ability to lead others
• Overtime, evenings, holidays and weekends as necessary, required
If you are interested in this position in Nicholasville, KY then please click APPLY NOW.
For other opportunities available at Akkodis go to www.akkodis.com.
APPLY NOW to learn more!
Equal Opportunity Employer/Veterans/Disabled
Pay Range is $18 an hour on a W2 Long term contract.
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Salary : $18
