What are the responsibilities and job description for the Tier 2 Help Desk Analyst position at Akkodis?
Key Responsibilities
- Troubleshoot and resolve technical issues via phone, email, or in-person interactions
- Maintain accurate records of incidents and resolutions
- Collaborate with colleagues to share knowledge and best practices
- Stay up-to-date with the latest technology trends and advancements
We offer a comprehensive benefits package, including medical, dental, vision, and 401K plan, as well as opportunities for professional growth and development.
