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Help Desk Analyst

Alpha Net Consulting LLC
Austin, TX Contractor | Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 8/1/2025

Role: Helpdesk

Location: Austin, TX

Description:

  • At least 1-2 years (preferred) of combined experience with one or more of the following: software support; hardware support; Installation and Implementation setup, Customer Experience, technical documentation; and/or instructions in a private, public, government or military environment.
  • Basic understanding of Computer Networking concepts, protocols, technologies, and applications.
  • Strong written and oral communication skills. English Language is mandatory (Read, Write and Speak)
  • 1-2 Years of exp into any Helpdesk, Desktop Support, ServiceDesk, deskside, call Centre, IT Support, troubleshooting, Customer Service, CSR, Customer Service Representative, technical support.

Job Types: Full-time, Contract

Pay: $16.00 - $17.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Help desk: 1 year (Preferred)

Work Location: In person

Salary : $16 - $17

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