Warranty claim Specialist

Akkodis is seeking a Warranty Claim Specialist for a Contract job with a client in Auburn Hills MI (Hybrid). Ideally looking for applicants with a solid background in the Automotive industry is a must.

Rate Range: $20/hour to $24/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities:

• This role is responsible for all the tasks associated with review and payment of warranty claims, which includes a technical analysis to ensure compliance with the established Warranty Policies & Procedures in effect at the time of repair.
• The role provides direction and support to Dealers, field staff, and corporate employees via phone and email support to ensure that warranty data is correctly submitted, reviewed, and paid in a timely manner.
• It also provides clarification on Warranty coverage, eligibility, and policy by providing instructions on where to obtain needed information for proper claim coding and processing.
• This position adjusts and approves claims for payment and follows-through to ensure that claim adjustments are accepted and implemented via the Warranty Audit Trail when the claim is paid.
• The function ensures that SAGA is up to date to handle a smooth and accurate claim process to avoid unnecessary rejections and review claims that fail SAGA edits.
• Finally, this role tracks warranty trends, trains dealer staff, new corporate employees and field employees regarding client’s Warranty Policy and Procedures, and SAGA as it pertains to Claims Adjusting.

Must Have:

• Customer service experience
• Warranty Experience
• Automotive Experience

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 610 735 8972 or ravi.singh@akkodisgroup.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance