What are the responsibilities and job description for the Service Manager position at AKP Recruiting?
Service Manager
Location(s)
Missoula, Montana
JOB TITLE: Service Manager
GENERAL JOB SUMMARY: This position will be responsible for managing and supervising all aspects of service operation, under the guidance of the store manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Ensure excellent internal and external customer service and communication
- Demonstrate ability to effectively work with a team
- Assist with recruiting, hiring, training, monitoring, & evaluating staff
- Supervise all service personnel & operations
- Ensure & / or demonstrate application of mechanical & computer application expertise
- Organize work for efficient & quality operation
- Assign tasks, schedule work hours
- Monitor inventory levels
- Promote/ assist with parts sales
- Maintain knowledge of all service processes & equipment
- Direct or participate with giving repair estimates
- Oversee and/or perform repair work & necessary scheduled maintenance
- Ensure neat, clean, attractive appearance & safety of service area
- Troubleshoot problems
-Provide feedback/ operating reports for store manager
-Maintain adherence of policies / procedures
- Prompt attendance & neat appearance
- Other duties as deemed necessary by the store manager
MINIMUM QUALIFICATIONS:
- High school degree, GED, or equivalent work experience
- Excellent organizational, scheduling, & communication skills
- Excellent leadership & supervisory abilities (ability to lead & supervise several technicians)
- Excellent customer/ shop service commitment
- Able to lift up to 50 pounds and be able to stoop, bend, twist, push & pull, reach & lift overhead, go up & down steps
- Knowledge of & ability to utilize service/mechanical tools & devices
- Ability to conduct thorough truck inspections & repair functions
Due to the nature of the position and the potential impact of drug use on the individual’s ability to perform job-related employment responsibilities and the safety of other employees, any offer of employment will be conditioned on a pre-employment post-offer drug test.
PREFERENCES:
- Valid CDL & good driving record
-Microsoft Office knowledge
-Proficiency with Computer Applications (including but not limited to diagnostics, training, vendor websites)
Benefits for Employees working 30 hours and over weekly: PTO; Health Plan including Medical, Dental, Vision, Rx; Life/ ADD; FSA; ESOP; 401K
Location(s)
Missoula, Montana
JOB TITLE: Service Manager
GENERAL JOB SUMMARY: This position will be responsible for managing and supervising all aspects of service operation, under the guidance of the store manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Ensure excellent internal and external customer service and communication
- Demonstrate ability to effectively work with a team
- Assist with recruiting, hiring, training, monitoring, & evaluating staff
- Supervise all service personnel & operations
- Ensure & / or demonstrate application of mechanical & computer application expertise
- Organize work for efficient & quality operation
- Assign tasks, schedule work hours
- Monitor inventory levels
- Promote/ assist with parts sales
- Maintain knowledge of all service processes & equipment
- Direct or participate with giving repair estimates
- Oversee and/or perform repair work & necessary scheduled maintenance
- Ensure neat, clean, attractive appearance & safety of service area
- Troubleshoot problems
-Provide feedback/ operating reports for store manager
-Maintain adherence of policies / procedures
- Prompt attendance & neat appearance
- Other duties as deemed necessary by the store manager
MINIMUM QUALIFICATIONS:
- High school degree, GED, or equivalent work experience
- Excellent organizational, scheduling, & communication skills
- Excellent leadership & supervisory abilities (ability to lead & supervise several technicians)
- Excellent customer/ shop service commitment
- Able to lift up to 50 pounds and be able to stoop, bend, twist, push & pull, reach & lift overhead, go up & down steps
- Knowledge of & ability to utilize service/mechanical tools & devices
- Ability to conduct thorough truck inspections & repair functions
Due to the nature of the position and the potential impact of drug use on the individual’s ability to perform job-related employment responsibilities and the safety of other employees, any offer of employment will be conditioned on a pre-employment post-offer drug test.
PREFERENCES:
- Valid CDL & good driving record
-Microsoft Office knowledge
-Proficiency with Computer Applications (including but not limited to diagnostics, training, vendor websites)
Benefits for Employees working 30 hours and over weekly: PTO; Health Plan including Medical, Dental, Vision, Rx; Life/ ADD; FSA; ESOP; 401K
