Bilingual Sales Support Specialist

AKSA Power Generation USA, is seeking an experienced Bilingual Sales Support Specialist to join our fun and fast-paced team. We are looking for someone who has a passion for problem-solving, enjoys working with a creative and diverse group of people, and can take initiative to research and develop innovative solutions!

Job description:The Bilingual Sales Support Specialist will establish and retain relationships with clients so that they can easily obtain customer feedback concerning the quality of the company’s products.The role also involves assisting clients in resolving issues concerning products they purchased, or services rendered to them. They must establish good work relationships with clients to ensure increased revenue.

Responsibilities:

• Support the sales team and customers in LATAM region
• Maintain contact with clients to obtain customer feedback
• Follow up on spare part orders from LATAM customers
• Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
• Cross sale products spare parts and maintenance kits to increase sales
• Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
• Provide periodic reports to management on all activities
  
  

Education/Knowledge

• High school diploma. Bachelor’s degree is preferred
• Strong communication skills both written and verbal to address all levels within internal and external teams
• Open minded, creative and flexible to develop solutions & parts sales strategies
• Experience in power generation, heavy machinery or automotive companies is preferred
• Fluent in Spanish and English. US Residents only, employer will not sponsor at this time
  
  

Travel

• No travel required
  
  

Software Knowledge

• MS Office is a MUST (Microsoft Office product suite, Excel, Word, Publisher and Power Point)
• SAP knowledge preferred but not required
  
  

WHAT'S IN IT FOR YOU!

• Annual raise (based on performance)
• Quarterly Bonus-Based on Performance
• Health insurance after 90 days probation period
• Paid personal/sick days after 90 days probation period
• 2 weeks Paid vacation
• 401K Retirement plan/ matching 3%
• Monday to Friday 8 am to 5 pm – In-office & 10% travel to LATAM countries
• Company Benefits:
• Health insurance (single coverage 50%)
• Vacation (first 2 years 2 weeks, then 3 weeks)
• 3% matching 401K
  
  

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