Senior Engineer-Networking

Client: SGWS

Role: Senior Engineer-SGWSJP00013985

Location: Dallas/Miramar

Job Description:

Skill Set required: Strong verbal skills able to lead support response calls, Hypervisors, Active Directory, Exchange, Windows Server, Red Hat, SolarWinds, Splunk, Certificates, F5, SSO/ADFS

Overview:

The Engineer is responsible for the planning, design, configuration, implementation, testing and transition to steady state support of Infrastructure such as; network, telecommunication, server, storage or software across the enterprise. They will partner withpeer engineering teams on best practices, process, standards, and configuration management. The Engineer evaluates vendor supplied hardware, components and software packages for fit and performance and makes recommendations to IT management. This individual modifies and/or debugs vendor-supplied utilities and packages. The Engineer maintains technical documentation fortelecommunications, network, server, storage and system software applications. The Engineer diagnoses isolates and debugs hardware and software problems and performs problem resolution. The role is responsible for delivering solutions that are stable,secure, scalable and cost effective, as well providing escalation support to the administrators.

Duties and Responsibilities : Participate in on call rotation? Coaches others? Research, evaluate and recommend network-related software and hardware products and services? Perform capacity and resource planning for network systems? Assess network risks and perform contingency planning? Provide input to supplier management team to help establish the telecommunications and network-related vendor serviceagreements? Install, configure, and maintain telecommunications and network systems (hardware and software)? Troubleshoot and resolve technical communications and network issues (tier two support)? Provide input to supplier management team to help manage telecommunications and network-related vendor service levelagreements? Stay up-to-date on telecommunications, networks and network-related technologies? Serve as a technical resource for infrastructure initiatives that require telecommunications or network expertise

Minimum Qualifications: Bachelor?s or Technical degree in related field or equivalent experience? 7 years of work experience in an Infrastructure or technical function? Excellent verbal / written communication skills, strong attention to detail? Change Agent with Managerial Courage? Delivers Results? Holistic Thinking? Strategic mindset? Teamwork & Collaboration? Effective communication? Ability to create, read, analyze, and interpret technical diagrams and written procedures? Ability to arrange processes or data in order of patterns specific to policies, processes, or system requirements? Ability to analyze and solve problems, think outside of the box and grasp technical concepts? Ability to combine information or data to find relationships among seemingly unrelated events? Experience in telecommunications and networking environments, security, storage, server and otherinfrastructure technologies that match SGWS?s infrastructure landscape? Experience with design, implementation, configuration, tuning and optimization of technologies within SGWS?s landscape? Must possess good problem-solving skills? Understanding of hardware and software dependencies? Coach, mentor and develop others? The ability to translate business requirements to technical requirements? Good verbal/written communication skills? Strong attention to detail? Strong team player who can work across multiple functional areas and disciplines? Capability to understand SGWS? application portfolio as well as how the different systems contribute to daily businessoperations? Familiarity with ITIL concepts

Preferred Qualifications? 7 years of experience in Infrastructure engineering role as it relates to the hardware and software components that align totechnologies supported at Southern Glazers? Provide accurate and timely updates to work tickets, incidents, and outages? ITIL Foundation certifiedSpecialized Skills and TechnologiesRefer to Position Level Job Description for required skills sets at the position levelPhysical DemandsRefer to Position Level Job Description for requirements at the position level