Human Resources Manager

Job Brief: The Human Resources (HR) Manager oversees the process of hiring new staff, including writing job postings, interviewing, and selecting candidates and works closely with the Finance Team to successfully administer benefits, manage payroll, and ensure appropriate controls as relates to personnel matters. The HR Manager is approachable, has integrity, and has empathetic listening skills generating Staff confidence and nurturing a positive working environment.  A day in the life of an HR Manager at Al-Anon involves regularly interacting with staff, addressing questions about procedures and benefits, and offering support on employee-related matters. The role also includes collaborating closely with vendors to manage payroll and benefits, ensuring everything runs smoothly. Additionally, the HR Manager spends time planning and participating in projects aimed at enhancing and promoting employee engagement, fostering a positive and connected workplace culture.

Specific Duties & Responsibilities: 

• Collaborates with the Finance Team to maintain appropriate controls relative to payroll submissions and changes in benefits. 
• Reviews and processes adjustments and tracks vacation, sick, and personal time, ensuring accuracy and compliance with policy, federal and state laws. 
• Reviews payroll and time/attendance records prior to processing payroll transactions to ensure correctness, notifies supervisors of issues with employee time and time off requests and ensures resolution, and executes employee payroll. 
• Evaluates, reconciles, and ensures timely payment of all billing invoices related to benefits. 
• Works with benefits brokers fostering good working relationships, including scheduling open enrollment meetings with the Director of Finance & Operations (DFO) and Executive Director (ED), understanding the impacts of changes on both AFG, Inc. and the employees, providing input as to best options, and researching new benefits when requested by the DFO and ED. 
• Facilitates the benefits open enrollment process from start to end. 
• Serves as primary contact for Staff in explanation of overall and employee specific benefits, retirement, 401K contributions to and employee loans from the WSO Pension Plan. 
• Prepares Staff communications regarding compensation, benefits, and company policies. 
• Conducts employee onboarding and offboarding, continually improving the processes as systems and internal protocols change. 
• Ensures the right candidates are identified, assessed, and hired in a predictable manner to meet the organization's needs, including collaborating with Directors and supervisors to update job descriptions as roles evolve.  
• Facilitates the organization’s onboarding and offboarding procedures, including conducting exit interviews. 
• Updates and maintains all Human Resources records; ensures confidentiality of records. 
• Organizes the performance evaluation process and supports Staff supervisors’ efforts to provide comprehensive, helpful performance feedback and coaching that increases Staff engagement, success, and retention. 
• Ensures all Staff and supervisors complete the required performance reviews in a timely and accurate manner. 
• Provides support for personnel actions—including recruitment and hiring efforts, disciplinary actions, terminations, and unemployment claims management—with direction and approval from the Directors’ Team. 
• Guides Staff and supervisors in addressing difficult situations; resolving complaints, disputes, and conflicts; and ensuring compliance with WSO policies and federal/state laws regarding employment practices. 
• Researches and coordinates Staff training, including annual compliance training. 
• Studies, interprets, and communicates the policies and procedures contained in the WSO Employee Manual to employees and recommends timely updates to the Directors’ Team. 
• Organizes the annual Staff holiday party and picnic. 
• Other duties as assigned. 

Requirements: 

• Excellent communication and interpersonal skills with approachable style 
• Strong analytical and problem-solving skills 
• Highly detailed individual who ensures accuracy is paramount to success while meeting deadlines  
• Ability to maintain confidentiality of payroll and personnel matters. 
• Knowledgeable in current federal, state, and local employment laws including ADA, FLSA, FMLA, and Equal Opportunity policies and regulations 
• Knowledgeable in HR and payroll systems preferably Paychex or similar systems 
• Proficiency using Microsoft 365 productivity suite to collaborate and complete tasks 
• Competence in assessing compliance and professional development needs, identifying, and arranging relevant training 
• Must successfully pass a background check 
• This position is four days onsite and one day a week remote.

Education & Experience: 

• Bachelor's degree (B.A.) in human resources, business, communications, or psychology plus two- to three-years related experience or equivalent combination of education and experience  
• Certification as a professional in Human Resources (S/PHR or SHRM S-CP or SHRM-CP designation) preferred 
• Proven experience working in an HR department. 
• Experience managing payroll and benefits with payroll software management system