What are the responsibilities and job description for the Front Office Receptionist(Oncology Clinic) position at Alabama Cancer Care?
Alabama Cancer Care is a leading healthcare organization dedicated to providing exceptional patient care and innovative medical services. We are committed to delivering high-quality treatment and support to individuals facing various health challenges. Join our team and be part of a compassionate community that prioritizes patient well-being and professional growth.
Job Overview:
We are seeking a detail-oriented and experienced Front Office Receptionist to join our dynamic team. The Front Office Receptionist plays a crucial role as the first point of contact for the clinic, greeting visitors, answering phones, managing schedules, and performing various administrative tasks to ensure smooth office operations.
The responsibilities and duties include:
- Greeting patients and visitors, in person or on the telephone
- Answering or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Verifying insurance
- Responsible for coordinating the daily administration of doctors, staff, visitors, and patients
- Scanning patient documents, faxing paperwork, checking patients in and out, and collecting co-pays
- Monitor stock and supplies of the office
- Other duties as assigned by supervisor
Qualifications:
- High School Diploma
- 1 year of Oncology experience preferred
- Multi-tasker, detail -oriented, possess strong customer service skills with the ability to keep up in a fast-paced environment, and extremely flexible
- Strong computer, problem solving, and organizational skills
- Ability to work within a team environment
- Excellent verbal communication, interpersonal, and telephone skills
- Ability to handle heavy phone volume
- 1-2 years of Medical terminology and healthcare experience preferred
- Required to be onsite to fulfill job duties
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $14
