What are the responsibilities and job description for the Office Support Specialist position at Alabama Farm Credit?
Job Description
As an Office Admin I with Alabama Farm Credit, you will play a vital role in the day-to-day operations of our medium-sized branch. Your responsibilities will include providing general office support, performing routine tasks, and assisting customers with their banking needs.
- You will be responsible for answering borrower's questions, resolving routine banking problems, processing loan payments, routing applications, and performing due diligence required to guide loans and credit servicing through process.
- Travel between different locations to provide assistance as needed to support with tasks such as customer service, administration, data entry, and other operational duties.
- You will prepare, type, and process forms, including those needed for office supplies, expense reports, and other documents.
- You will answer incoming calls to department staff, representing the department or association in a professional manner, relay messages, transfer calls to appropriate personnel, receive and refer visitors and telephone calls, respond to routine requests for information, and refer more complex requests to appropriate staff members.
- You will be responsible for monitoring loan covenants and other loan deadlines, indexing documents to the HUB, CRM/Farm View management, and file retention.
- You will compose basic correspondence on well-defined matters, respond to routine correspondence not requiring manager's attention, complete reports following prescribed formats, coordinate and schedule external and internal meetings, training activities, seminars, etc., arrange for meeting space, coffee service, and luncheon reservations, make travel arrangements for department or association staff, including transportation and hotel arrangements, as directed.
- You must possess an active NMLS number.
