LAN Network Engineer

POSITION PURPOSE:    

The LAN Network Engineer is responsible for managing, maintaining, and supporting the district’s Local Area Network (LAN) technologies and VoIP infrastructure, including the configuration, administration, and troubleshooting of network devices and systems within the organization. This role will ensure the efficient operation of the district’s LAN and VoIP infrastructure, focusing on network security, performance, and end-user connectivity and responsible for co-designing, installing, maintaining, and troubleshooting Voice over Internet Protocol (VoIP) systems, ensuring high-quality voice communication by managing VoIP infrastructure, hardware, and software, while also monitoring performance and resolving any issues that arise with the system.

 EDUCATION, TRAINING, AND EXPERIENCE 

• Graduation from a two-year college or technical school with coursework in networking or a related field.
• Minimum of one year of experience working with LAN technologies in a professional environment (preferred).
• Equivalent combination of education, training, and experience will be considered.
• • This position requires a deep understanding of Local Area Network technologies, a focus on performance optimization, and a commitment to maintaining a secure and reliable network for the district. The successful candidate will play a crucial role in supporting the day-to-day operation of the district’s LAN and VoIP  infrastructures, ensuring seamless connectivity for all users.

 CERTIFICATION AND LICENSE REQUIREMENTS 

• Must possess a valid driver’s license issued by the NC Department of Motor Vehicle

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Administer and maintain the district’s Local Area Network (LAN) infrastructure, including routers, switches, and wireless access points, VoIP phones, VoIP intercom systems.
• Ensure the proper functioning of network devices and systems, including configuration, updates, and troubleshooting.
• Implement and manage security measures to protect the LAN from unauthorized access or threats.
• Monitor network performance to ensure optimal operation and resolve any connectivity issues.
• Troubleshoot and resolve LAN-related hardware and software issues in a timely manner.
• Assist in the design and configuration of LAN services to meet the district’s needs and performance standards.
• Provide technical support to staff and users, addressing LAN-related problems or questions.
• Operate and monitor network management consoles to track LAN performance and ensure connectivity.
• Maintain accurate documentation of LAN configurations, network devices, and related components.
• Work with vendors to procure and replace faulty network equipment when necessary.

LAN Network Engineer Specific Duties and Skills:

• Assist in designing and deploying LAN configurations that meet organizational requirements.
• Maximize network performance by monitoring and troubleshooting LAN issues, assisting in upgrades as needed.
• Secure LAN infrastructure by defining and enforcing access policies and procedures.
• Stay up-to-date with networking trends and technologies to implement improvements in the LAN infrastructure.
• Maintain and document network diagrams for planning and troubleshooting purposes.
• Collaborate with IT teams to integrate LAN systems with other technologies within the organization.
• Display strong problem-solving skills and the ability to quickly diagnose and resolve network issues.
• Demonstrate knowledge of OSI and TCP/IP models as they apply to LAN technologies.
• Work independently and as part of a team to ensure the successful operation of the LAN environment.

Nature of Work: The employee performs skilled maintenance and troubleshooting of LAN-related equipment, providing support for network-related systems. This includes configuring and troubleshooting network devices, assisting with the setup of network services, and ensuring proper network security measures are in place. The employee may work in a variety of environments but will primarily focus on local network systems within the district.

Illustrative Examples of Work:

• Install, configure, and maintain LAN equipment, including routers, switches, and wireless access points.
• Troubleshoot and resolve issues related to network performance, connectivity, and device failures.
• Monitor network performance, identify issues, and perform necessary upgrades to improve LAN efficiency.
• Maintain accurate inventory and documentation of all LAN devices and configurations.
• Use network monitoring tools to ensure optimal performance and respond to network alerts.
• Assist with troubleshooting and resolving access issues for end-users on the LAN.
• Collaborate with other IT staff to implement improvements or new features for the LAN.

Knowledge, Skills, and Abilities:

• Strong knowledge of LAN networking technologies, including routers, switches, wireless access points, and network protocols.
• Proficiency with TCP/IP, DHCP, DNS, VLANs, and Wi-Fi technologies.
• Ability to design, configure, and manage LAN infrastructure to meet organizational needs.
• Understanding of network security principles to protect the LAN from external and internal threats.
• Familiarity with network monitoring tools and the ability to use them to maintain optimal performance.
• Strong problem-solving and troubleshooting skills for LAN hardware and software issues.
• Ability to effectively communicate with both technical staff and end-users to resolve LAN-related issues.