Director of Human Resources

ALAMEDA FAMILY SERVICES

Alameda Family Services (AFS) is a progressive, non-profit agency that provides clinically sophisticated, comprehensive mental health and early childhood educational and family support services to individuals and families in the City and County of Alameda. Programs include : Early Head Start, Head Start, Family Support Services, School Based Services, and Behavioral Health Care Services (Counseling and an APA- accredited Narrative Therapy Training Program). One of Alameda Family Services’ core values is fostering wellbeing. This focus on wellbeing provides a philosophical orientation for our work and guides our daily practice. As an agency that is deeply rooted in Alameda, we are constantly striving to achieve the best possible outcomes for our clients, families, and community. We cultivate self-care, professional growth, and a family-like work environment.

POSITION DESCRIPTION

Under the supervision of the Executive Director (ED), the Human Resources (HR) Director is responsible for the delivery of exceptional human resources services to 150 employees / interns. This position oversees areas including recruitment, benefits administration, employee relations, and leave management along with compliance with applicable laws as well as HR department staff. The HR Director will also serve as a strategic partner to the ED and AFS management in furthering a staff-oriented organizational culture and guiding AFS’ long-term people strategy. Maintaining positive, proactive, and collaborative relationships that are facilitated through excellent communication is key.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE

• Oversee the recruitment of new hires utilizing Diversity, Equity, Inclusion, and Justice practices.
• Ensure the timely onboarding of new employees, ensuring that they have a smooth and welcoming transition into AFS. Assisting hiring managers as needed with department-specific orientation tasks.
• In partnership with the Executive Director, develop and implement AFS cultural strategy. Creating and leading staff morale programs with guidance from the Executive Director and leadership team.
• Supervise the HR Department staff ensuring that all communication, timelines, paperwork, and compliance meet expectations.
• Ensure that employee information in the agency payroll system is accurate for easy payroll processing by Fiscal Staff Accountants.
• Assist with processing payroll.
• Primary contact with AFS broker to work on annual benefits renewal and open enrollment. Evaluate benefits (e.g., medical and dental plans) annually and ensure that employees have information necessary to make well-informed decisions.
• Assist staff with leaves of absence (e.g., PDL, PFL, FMLA / CFRA), and overseeing workers’ compensation, unemployment, and disability claims.
• Ensure AFS wage and labor law compliance. Annually review and update AFS wage scale with the Fiscal Financial Analyst. Provide input on the wage scale by conducting periodic pay surveys and job evaluations.
• Generate reports to support payroll and benefits (e.g. ACA Reporting, EEO, California Pay Data, Census reports, etc.).
• Lead agency-wide recruiting for all open positions, including reviewing and updating the hiring process as necessary, working with managers on job descriptions, posting and managing ads, reviewing resumes, conducting interviews, reference checks, and background checks as necessary, attending job fairs, and establishing strong relationships with local colleges and universities.
• Maintain employee files including required training and licensing documentation. Complete regular audits of all employee files to ensure compliance.
• In partnership with the Executive Director, oversee the annual performance evaluation process including tracking the timely completion of performance and compensation reviews, and assisting managers, as needed, with writing and editing review documents. Provide coaching to managers on delivering performance feedback, developing performance plans, and addressing interpersonal issues.
• Lead Safety Team and provide updates to agency leadership.
• Manage HR-related functions of the ECM program including monthly OIG reporting.
• Participate in bi-weekly HR / Fiscal meetings, bi-monthly HR forums, and DEIJ meetings.
• Contribute to and / or leading the HR portion of internal updates, staff and department meetings, and other internal communications as directed by the Executive Director.
• Update employee handbook to reflect current policies and procedures to accurately mirror current business practices, accreditation standards and governing laws / regulations.
• Attend HR educational training and seminars, review relevant professional publications / materials, establish HR professional networks, and use industry memberships (e.g., SHRM and Cal Chamber) to remain current in HR matters.
• Assist with annual fiscal reviews.
• Other duties as assigned by the Executive Director.

QUALIFICATIONS, SKILLS AND EXPERIENCE

CONDITION OF EMPLOYMENT

BENEFITS

Alameda Family Services offers a very generous benefits program including :

EQUAL OPPORTUNITY EMPLOYER

Alameda Family Services is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where every staff member feels heard, supported, and valued. We encourage applications from all qualified individuals.

Salary : $200