What are the responsibilities and job description for the IT APPLICATION SPECIALIST position at Alamo Auto Supply?
Purpose Of Position
The Application Specialist is responsible for providing application support, training, implementation, and reporting. This role involves analyzing, troubleshooting, and evaluating technology issues, delivering quality services to end users, and ensuring effective use of applications.
Primary Roles
The Application Specialist is responsible for providing application support, training, implementation, and reporting. This role involves analyzing, troubleshooting, and evaluating technology issues, delivering quality services to end users, and ensuring effective use of applications.
Primary Roles
- Application Support: Assisting users by troubleshooting and resolving application-related issues.
- Training: Providing guidance and training to staff on software applications, best practices, and potential IT solutions to business problems.
- Implementation: Set up, configure, train and implement new software applications for business use.
- Reporting: Developing and maintaining reports and queries to support business operations,
- Monitoring: Evaluation and reporting related to application performance, usage, and issues.
- Commits to supporting the following company core values:
- Do the right thing
- Ask questions and bring solutions
- Take initiatives and follow through
- Build relationships
- Commits to supporting the company core focus:
- Purpose-Matching customer wants and needs with great solutions
- Upfitting vehicles
- Engages in the extended mission and supports in achieving the team's metrics and rocks
- Commits to a culture of safety
- Performs additional duties where needed