What are the responsibilities and job description for the Receptionist/Customer Service Representative position at Alamo Management Group?
Receptionist
Daily work involves assisting with the maintenance of office records and client files, greeting and assisting clients both in office and over the phone while providing prompt and courteous service.
The right candidate will be experienced in handling administrative duties and supporting management within the office. They will be comfortable working as part of a team, and on an individual basis. The right candidate will be ambitious, with a proactive approach and a strong commitment to excellence.
They will possess exceptional organizational skills, will be friendly and professional, with a strong commitment to ensuring a high level of customer satisfaction. Most importantly, the right candidate will be solution oriented and driven by the desire to be part of a team who is working toward a common goal. Back of house position that requires cross training at multiple reception desks. Willing to work at different offices if needed.
Who are we?
Alamo Management Group is a local homeowners association, or HOA, management company with a focus on being a unique place of employment. We are customer service centered, with strong family and neighbor values. We do not want to be like other companies, and our belief is that by creating an amazing customer experience will we achieve long-term success.
At AMG we are enthusiastic about the growth of our employee’s skillset and the culture that we uphold in the workplace. While working at AMG you will find yourself learning something new and useful every day.
Industry experience is preferred but not required to be successful at AMG, we want to grow with you!
We pride ourselves in our determination to change the negative stigma if HOAs. To achieve this, we look for employees who are ready to learn, able to take on challenges and strive to provide the best customer experience to our vendors, developers, and residents.
Are you an adaptive learner? Are you ready to take on challenges? Are you passionate about customer experience? Are you energetic? Then consider joining the fastest growing local management company in Texas!
Receptionist Responsibilities:
- Greet visitors with well and professional manner.
- Answer and direct phone calls in a polite and friendly manner.
- Maintain reception area and all common areas in a clean and tidy manner at all times.
- Accepting and maintaining records of payments
- Opening the office at 7:45am
- Closing the office at 5:00pm
- Maintaining record of visitors picking up parcels
Eligibility Requirements:
Education: High school or equivalent
Experience: Customer service- 2 years
Qualified Candidates may have some of the following:
- Certification: M100
- Some property management or real estate experience
- Bachelor’s Degree in Business or Management
- Professional experience in office administration or maintenance
Job Type: Full-time
Starting Pay: $13.00 - $15.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Sick time off
Referral program
Retirement plan
Vision insurance
Parental leave
Professional development assistance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What is your desired pay for this position?
Ability to Commute:
- San Antonio, TX 78258 (Required)
Ability to Relocate:
- San Antonio, TX 78258: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15
