Front Desk Scheduling Coordinator

Busy Oral Surgery office seeking Front Desk Scheduling Coordinator. Candidate must have ability to communicate well with patients and team members. Dental or medical experience preferred.

$20-30/HR with Benefits

Responsibilities include:

Serves patients by, guiding them through the scheduling process by phone, greeting and helping them upon check in, taking payments, and maintaining records and accounts.

• This position is primarily responsible for maintaining the clinic by scheduling patients over the phone, having a thorough knowledge of procedures and scheduling policies, coordinating referrals, obtaining patient demographics prior to the appointment, and confirming appointments.
• Strong telephone communication skills needed to talk with patients and referring offices. Ability to de-escalate intense phone calls.
• We are looking for a calm and caring individual to welcome patients and visitors in person with a warm smile and to maintain professional appearance and attitude at all times. The ability to multi task and have attention to detail is crucial for this role.
• Comforts patients by answering questions with effective and professional communication.
• Protects patients’ rights by adhering to HIPAA guidelines. Maintains confidentiality of medical, personal, and financial information at all times.
• Checks insurance benefits for patients prior to their arrival. Also assists in A/R tasks and daily scanning.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Works well with a professional team and adaptable to help where needed.

Job Types: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Medical Specialty:

• Oral Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 year (Preferred)
• Computer Skills: 2 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Medical Specialty:

• Medical-Surgical
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Commute:

• Anchorage, AK 99503 (Required)

Ability to Relocate:

• Anchorage, AK 99503: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $30