What are the responsibilities and job description for the ANMC Support Services Program Manager position at Alaska Native Tribal Health Consortium?
Salary: 102,000.00-127,000.00 :USD
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
- Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
- Cost-Share Dental and Vision Insurances.
- Discounted Pet Insurance.
- Retirement Contributions with Pre-Tax or Roth options into a 403(b).
- Retirement Match and Discretionary. ANTHC matches up to 5%, with a 3% discretionary contribution after one year of employment into a 401(a).
- Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
- Twelve Paid Holidays.
- Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment.
- Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
- Flexible Spending Accounts for Healthcare and Dependent Care.
- Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
- On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
- Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
- Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
- On-Site Training Courses and Professional Development Opportunities.
- License and certification reimbursements and occupational insurance for medical staff.
- Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
- Emergency Travel Assistance.
- Education Assistance or Education leave eligibility.
- Discount program for travel, gym memberships, amusement parks, and more.
Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary:
- Under general direction, manages project planning for Support Services leadership, and provides advanced financial, personnel, technical, computer, and administrative support for Support Services. This professional works with staff members and other stakeholders to successfully plan and execute projects that support the priorities of the organization while ensuring that projects are completed collaborative with all impacted programs and on schedule.
Responsibilities:
- Provides advanced technical support for Support Services leadership to include: technical meeting management, process and systems development, allocating resources, and project management.
- Performs document review and analysis.
- Gathers information from internal and external sources as needed to help in decision making.
- Coordinates and manages projects, incorporating and adhering to project management and methodology, using prescribed tools and documents as required to coordinate and manager projects.
- Manages the projects for Support Services leadership, including staffing, procurement, budgets, reports, and database development.
- Schedules and confirms appointments.
- Coordinates meetings; reserves meeting spaces and records and transcribes minutes.
- Prepares, processes and maintains records and assures completeness of files and paperwork.
- Manages records retention, including information storage and retrieval.
- Facilitates effective communication between staff.
- Cultivates a positive work environment.
- Works collaboratively and throughout the Alaska Tribal Health System.
- Tracks the day-to-day activities required to ensure projects are completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, and/or the standard terms and conditions of the contract, if applicable.
- Ensures staff compliance with standards for confidentiality and job performance.
- Addresses employee concerns and resolves problems; advising management as appropriate.
- Determines staff needs in coordination with Support Services leadership, as appropriate.
- Assist in recruiting and selecting new support staff members.
- Assists with financial and resource allocation analysis, forecasting, and tracking.
- Completes check, travel, purchasing, and invoice requests and reconciliation for approval.
- Orders office supplies, equipment, and maintenance repairs.
- Assists with projects; drafts, edits, and formats documents, presentations, and publications.
- Works with the marketing and impacted departments to support requests for publication of press releases and related communication.
- Acts as computer help desk to employees.
- Identifies problems and directs to appropriate resource for resolution, e.g. internal, contract technical support, vendor support, etc.
- Researches requests for new software, hardware, or system capabilities and reviews with management.
- Manages day-to-day operation of hardware, software, and related services.
- Evaluates the need for software upgrades and works with Information Technology to schedule implementation.
- Performs other duties as assigned.
Other information:
KNOWLEDGE and SKILLS:
- Knowledge of legal, administrative and legislative processes and practices.
- Knowledge of professional responsibility requirements.
- Knowledge of tribal culture and politics.
- Knowledge of HIPAA, privacy laws and regulations.
- Knowledge of administrative and office management practices, including budgeting, purchasing, filing, travel, etc.
- Knowledge of financial and policy development and analysis, problem identification and resolution.
- Knowledge in continuous quality improvement concepts, theories and practice.
- Skill in assessing and prioritizing multiple tasks, projects and demands.
- Skill in exceptional customer service.
- Skill in operating office equipment, including a personal computer utilizing a variety of software and database applications.
- Skill in providing advanced administrative support.
- Skill in establishing and maintaining cooperative working relationships with others.
- Skill in oral and written communication, and addressing sensitive issues with individuals with a wide array of political, social, cultural and educational backgrounds.
- Skill in organization, time management and meeting deadlines.
- Skill in technical writing and presentation preparation.
- Skill in maintaining confidentiality.
- Skill in developing office and data management systems.
- Skill in managing complex projects.
MINIMUM EDUCATION QUALIFICATION:
- Bachelor’s degree in business or other related field. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.
MINIMUM EXPERIENCE QUALIFICATION:
- Non-supervisory – Ten (10) years of project management experience AND two (2) years of senior level professional executive support experience. An equivalent combination of relevant education and/or training may be substituted for experience.
AND
- Supervisory - Five (5) years involving employee supervision.
MINIMUM CERTIFICATION QUALIFICATION:
- N/A
PREFERRED EDUCATION QUALIFICATION:
- N/A
PREFERRED EXPERIENCE QUALIFICATION:
- Supervisory experience preferred.
PREFERRED CERTIFICATION QUALIFICATION:
- N/A
ADDITIONAL REQUIREMENTS:
- N/A
Salary : $102,000
