Front Office Coordinator

Alaska Vein Care is a tight-knit work family led by a team of great Interventional Radiologists and Administration that strive hard to provide excellence in vein care and interventional radiology throughout the state of Alaska. Being Alaskan owned and operated, we love that we get to provide the highest quality care to our fellow Alaskans and we have a lot of fun doing it. Our mission is to provide the very best vein and IR medicine to more Alaskans than any other practice. If you are looking for a place to work where you are surrounded by a small team of motivated, team-oriented individuals, then this is the place for you!

We are seeking a friendly and organized receptionist to join our team at our busy vein practice in Anchorage and Wasilla, Alaska. This is an almost full-time position of about 30-40 hours per week and can work into a full-time position over this first year if that is desired. The time will be split mostly between our Anchorage and Wasilla offices with one to two travel days per month to either our Fairbanks or Juneau offices (we always have a lot of fun as a team when we go). As the receptionist, you will be the first point of contact for patients and visitors, responsible for creating a welcoming and positive experience for all. Your primary duties will include greeting patients, scheduling appointments, managing phone calls and emails, and performing other administrative tasks as needed.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Answer and manage phone calls and emails
• Schedule patient appointments and follow up on appointment reminders
• Verify patient insurance information and collect co-payments
• Manage patient records and ensure confidentiality
• Assist with clerical duties such as filing and data entry
• Maintain a clean and organized front office space
• Assist with other clinic operations as needed

Qualifications:

• High school diploma or equivalent
• At least 1 year of experience in a medical or customer service setting
• Strong communication and interpersonal skills
• Ability and desire to be part of a team working toward a unified goal.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong attention to detail and accuracy in documentation
• Ability to maintain patient confidentiality and privacy
• Basic computer skills, including proficiency with Microsoft Office

We offer competitive compensation. If you are passionate about providing exceptional patient care and have the skills and qualifications we are looking for, please submit your resume and cover letter for consideration.

Job Type: Part-time

Pay: $20.00 - $26.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Salary : $20 - $26