Site Reliability Engineer - API Integration

W2 ONLY - NO CORP TO CORP - NO VISA TRANSFER- NO 3RD PARTIES

API Enablement Site Reliability Engineer Senior Staff Engineer

Job Description:

We are seeking a highly skilled and experienced API Enablement SRE Senior Staff Engineer to join our Team. The ideal candidate will have a strong background in managing and optimizing complex systems, ensuring their reliability, scalability, and performance. This role focuses on enhancing our API Management Platforms and integrating SRE best practices.

Key Responsibilities:

• API Platform and Enablement Team:

o Design, implement, and maintain reliable and scalable SRE practices for API Management Platforms.

o Strong knowledge and experience in API solutions, platforms, API delivery, and API management.

o Strengthen the maturity of SRE practices by building on and executing improvements to observability, resiliency, and stability.

o Assess ecosystem changes to determine risk, impact, and checkout needs for API and Integration Platforms.

o Proactively consider SRE improvements and GenAI opportunities, create solutions, and successfully execute them.

o Create self-service capabilities to enable API provider teams to easily integrate with SRE API best practices.

• Incident Management and On-Call Rotation:

o Lead incident management, structured triage, and analysis, including the creation and management of incident runbooks.

o Participate in on-call rotations for incidents and changes, including evenings and weekends.

o Conduct problem analysis, remediation, and continuous improvement to enhance system reliability.

• Views, Dashboards, and Unified Views:

o Implement and maintain observability and monitoring solutions, including Splunk and Dynatrace.

o Create unified views, dashboards, and visualizations to provide a single pane of glass and information radiators for system health and performance.

o Create unified views that can be shared across stakeholders to quickly align on the issue root cause.

• Resiliency and Strengthening SRE Maturity:

o Design, implement, and maintain reliable and scalable systems and infrastructure.

o Lead the team in SRE and proactive risk mitigation, including resiliency and disaster recovery exercises, change management, and upgrades and patches.

o Level up SRE maturity and demonstrate it through the achievement of KPIs and operational metrics.

Performance and Automation:

o Monitor and optimize the performance, availability, and reliability of systems and applications.

o Develop and maintain automation tools and scripts to streamline operations and improve efficiency.

• Risk Management and Metrics:

o Define, operationalize, and integrate SRE-related KPIs, metrics, and ideas into day-to-day activities.

o Proactively manage risks, including assessment of findings, planning remediation, and executing to bring prompt closure to resolve risks.

Qualifications:

• Strong knowledge and experience in API solutions, platforms, API delivery, and API management.

• Knowledge and skills in API Platforms (e.g., API Connect, Apigee, AWS API Gateway) and API Management.

• 5 years of experience in site reliability engineering or a related field.

• Expertise in SRE best practices, including incident management, resiliency, monitoring, detection, diagnosis, remediation, and prevention.

• Demonstrated experience in being on call and resolving incidents, including incident management and root cause analysis.

• Experience with large-scale distributed systems.

• Knowledge of CI/CD pipelines and DevOps practices.

• Experience with cloud platforms (e.g., AWS, Azure, GCP).

• Proficiency in scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform).

• Familiarity with monitoring and observability tools (e.g., Splunk, Dynatrace).

• Demonstrated ability to mature SRE practices and strengthen stability through proven KPIs and metrics.

• Excellent documentation, communication, problem-solving, and collaboration skills.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.