What are the responsibilities and job description for the Dental Front Desk Receptionist position at Albany Dental Group?
```Duties``` Front Desk Reception Dental
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify patient information and update records in the electronic medical system (Epic, Dentrix, Eaglesoft)
- Collect and process patient payments, including insurance co-pays and deductibles
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with medical staff to ensure efficient patient flow and excellent customer service
```Qualifications```
- Previous experience as a medical or dental receptionist preferred
- Knowledge of medical terminology and scheduling procedures
- Familiarity with electronic medical systems (Epic, Dentrix, Eaglesoft)
- Strong communication skills and ability to multitask in a fast-paced environment
- Excellent customer service skills with a friendly and professional demeanor
- Attention to detail and ability to maintain patient confidentiality
- Ability to work well independently as well as part of a team
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Please submit your resume highlighting your relevant experience for consideration.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $30