What are the responsibilities and job description for the EComm Shopper position at Albertsons Market?
E-Commerce Personal Shoppers are first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for selecting StreetSide online orders and packaging them in accordance with Store Operations Policies. He/She is responsible for ensuring that all perishable and non-perishable merchandising areas in relation to StreetSide are clean and free of debris.
Key Responsibilities:
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Accurately select the highest quality product offering for our StreetSide guests to meet and exceed company expectations of providing Ultimate Service
Package, transport, and load groceries and merchandise from the store to the guests’ vehicle
Assist in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage area, and returning products to their proper location
Gather baskets and pick up trash inside and outside the StreetSide area as needed
Maintain and stock bag areas
Provide Ultimate Service by answering product-related questions, locating products, and helping guests as needed.
Organize, clean, and prepare prep area, backroom, and sales floor for incoming trucks
Load, unload, and move heavy, bulky products to support StreetSide order selection
Maintain standards for safety and sanitation
Minimize shrink through careful handling of product
Achieve productivity standards as set forth by the company
Comply with all Federal, State, and Company regulations and standards for product freshness, food safety, and sanitation
Utilize digital handheld to select items necessary to complete order from store, to pack and put away guest orders in staging area, and to retrieve orders for guests
Other duties as required or assigned by supervisor
Key Requirements:
Excellent guest service and communication skills
Ability to prioritize and handle cross functional tasks
Must be able to lift up to 50lbs and stand for long periods of time (up to 6 hours)
Perform all other physical aspects of the job including but not limited to: bending, squatting, lifting, climbing, and walking
Ability to function as a team member and get along with others
Ability to accept supervisory coaching related to performance, work habits and attitude
