What are the responsibilities and job description for the Account Representative, Aerospace position at Alchemy Global Talent Solutions?
A great opportunity has arisen with a well established Aerospace & Defense organisation who are looking for an Account Representative, Aerospace to join their team based in Milwaukee, WI on a hybrid basis.
The main purpose of the account representative is to support the development of new and existing clients to ensure the team meets regional targets.
Responsibilities:
- Achieve designated territories' business and sales targets for the firm.
- Create and oversee daily customer orders and quotations.
- Work with internal divisions such as Customer Service, Purchasing, Accounting, and Shipping/Receiving to coordinate customer quotation and order procedures.
- Ensure order delivery on time.
- Gain knowledge of trends and product demands among customers.
- Use advanced problem-solving skills and critical thinking to plan the resolution of consumer complaints about a product's price, lead time, or quality.
- As needed, create and maintain unique reports for clients.
- Examine teardown reports and adjust as necessary.
- Follow up with the client regarding quotes.
- Interact with clients over the phone, fax, and email.
- Create a relationship with your customers to grow your business.
- Finish the responsibilities assigned by the account manager.
Requirements:
- A conscientious disposition and attention to detail.
- A strong oral and written communication style.
- Highly driven, vivacious, and success-focused.
- Have strong interpersonal and relationship-building abilities, and are courteous and tactful.
- The ability to perform well under pressure and a high level of organisation are required.
- It's crucial to develop relationships, recognise opportunities, and have strong account management abilities.
- Proficient with Microsoft Word and Excel in a Windows environment.
- A bachelor's degree or five to seven years of relevant experience.
