Summary of Position

The Director of Maintenance will be a critical team member providing support and guidance to company leadership and apartment community on site teams ensuring that all Alco properties are well maintained and meet regulatory requirements and company property condition expectations.

Primary Responsibilities

• Support Property Management and act as a resource to the on-site property teams to help them achieve property maintenance goal and meet property condition expectations.
  • Perform regular inspections and assessments of properties and recommend process and policy improvements and specific property repairs.
  • Review and refine preventative maintenance schedules, routines, and tasks to increase efficiency and maintenance quality.
  • Provide insight to Community Managers regarding maintenance team members performance and development
  • Facilitate meetings and encourage collaboration amongst the maintenance teams.
• Provide resources and recommendations for hiring and managing third party vendors.
  • Write and Standardized scope of work for common property maintenance tasks Roofing, Flooring, Painting, Make Ready, Landscaping, HVAC, Paving.
  • Research and recommend standard products and materials for use across portfolio.
  • Standardize bidding procedures and Requests for Proposals.
  • Prepare and administer Requests for Proposals when appropriate: on large or multi-site maintenance tasks (Memphis landscaping), complicated site-specific items.
• Coordinate, in concert with property management, completion of large repairs (i.e., sewer line replacement), capital projects (i.e., water savings device installation) and casualty repairs (i.e., repair of unit/building fire) in concert with Sr. VP of Operations, VP of Property Management, and VP of Asset Management
  • Tracking and monitoring progress of project.
  • Work to minimize time units are offline
  • Prioritize cost effective and timely reconstruction in order to minimize construction costs and maximize cash flow
  • Manage completion timing to avoid tax credit recapture
• Collaborate with Sr. VP of Operations, VP of Property Management, VP of Asset Management to achieve operational and maintenance goals.
  • Visit sites to evaluate physical condition, evaluate compliance concerns or to deepen organizational understanding of asset operational performance.
  • Assist with annual budgeting and capital expenditure plans
  • Participate in portfolio financial reviews and make operational recommendations.
  • Provide analysis of maintenance procedures and expenses to look for efficiencies and best practices.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

• Comprehensive understanding of multifamily maintenance and operations.
• Excellent organizational skills and attention to detail
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Proficient with Excel and other Microsoft Office programs
• Overnight travel required
• Ability to obtain required certifications i.e., Lead Base Paint, Asbestos Containing Materials

Education and Experience

• Bachelors degree in Engineering, Construction Management, Project Management or Business Administration preferred.
• A minimum of 5 years of multifamily or commercial property maintenance or construction experience.
• Knowledgeable or interest in affordable housing programs (Section 8 and Low-Income Housing Tax Credits) a plus.
• Financial skills understanding of financial statements a plus.